We’ve compiled a list of frequently asked questions to help you get the info you need. If you have any additional questions, feel free to get in touch.
Fane Australia connects you with the most exciting names in culture and entertainment. Whether it’s a book tour, live podcast, or engaging Q&A, Fane offers exclusive access to bestselling authors, cultural icons and emerging talent at iconic venues across Australia, New Zealand and South Asia.
Fane Australia has proudly toured icons such as Nigella Lawson, Yotam Ottolenghi, Bear Grylls, Miriam Margolyes, Hannah Ferguson, Mary Beard, Guenther Steiner, Tim Minchin; and many more who have shared unique insights into their lives and work.
Subscribe to our mailing list to receive the latest updates on upcoming events, ticket releases, and exclusive content.
Navigate to the What’s On Page, choose your event, when on the event page, click Get Tickets to view all ticketing and purchase options.
Whether you’re organising a school outing, corporate night, book club, or just a big group of mates, we offer flexible group booking options for many of our events. Enjoy great seats, simple booking support, and a shared experience worth talking about. Navigate to the What’s On Page, choose your event and select Group Bookings for a discounted group rate. You can also just head to our group bookings page for a general enquiry.
Yes, select Fane Australia events offer VIP Meet and Greet experiences with touring artists. These opportunities often include perks such as photo sessions, book signings and intimate Q&A segments. Due to their limited availability, Meet and Greet tickets tend to sell out quickly. We recommend checking the specific event information on our What’s On page for further information and securing your tickets early to avoid disappointment.
Yes, artist merchandise and books are often available for purchase at our live events, offering fans the opportunity to take home a memento from the experience. Availability and specific items can vary depending on the event and artist. For details on merchandise offerings for a particular event, please refer to the event’s page in our What’s On section. If you have further questions, feel free to email our customer support team.
In the event of a postponement or cancellation, ticket holders will be notified via email with information on rescheduling or refunds.
Age restrictions depend on the event’s content and artist. Please refer to the event details on the specific event page for specific age requirements.
Yes, many of our events are designed to be family-friendly. We aim to schedule these during school holidays or at child-friendly times to accommodate families. For family-friendly events, we encourage you to get in touch with our customer support team to enquire about group booking discounts. Please refer to the specific event page on our What’s On page for details on age suitability and any available offers.
To arrange accessible seating or services, simply click the Accessible ticket option when choosing your tickets. If you have any additional accessibility requirements, please email our customer service team.
Yes, Fane Australia is committed to accessibility and provides Auslan interpreters at our live events.
Our customer service team is available Monday to Friday 9:00am to 5:00pm (AEST).
Currently, we handle all customer service enquiries via email to ensure prompt and documented response. This allows us to efficiently manage and prioritise enquiries based on urgency. We aim to respond to all emails on either the same business day, or within three business days, depending on the nature and urgency of the enquiry. You can email our customer support team here.
Brands interested in collaboration opportunities can contact our partnerships team or visit our partnerships page for more information.
It’s more than a show. It’s a conversation.
