Privacy Policy

At Fane, we respect your privacy—and your inbox. Check out our privacy policy below and get in touch if you have any questions.

Whether you’re booking tickets, joining our mailing list, or just browsing, your personal information is safe with us. Here’s how we collect, use, and protect your data at Fane Australia.

Who We Are

Fane Australia is part of the global Fane Group. Our website address is: fane.com.au

What Personal Data We Collect (and Why)

We collect information that helps us deliver a great experience, improve our services, and keep you in the loop (only if you ask us to). This may include:

  • Your name and contact details (when you subscribe, purchase, or contact us)

  • Ticketing or purchase history (to manage your bookings or queries)

  • Email preferences (so we only send you relevant updates)

  • Technical data (like IP address and browser type) to help us improve site performance

We do not sell your data or share it with third parties without a valid reason.

How We Use Your Data

We may use your information to:

  • Process ticket sales or event bookings

  • Send you updates about upcoming events (if you’ve opted in)

  • Respond to enquiries or customer service requests

  • Improve our website and communications

You can unsubscribe from marketing emails at any time—just click the link at the bottom of any email or contact us directly.

Embedded Content from Other Websites

Some pages may include videos, images, or booking widgets from other trusted platforms. These may behave like you’ve visited that site directly and could collect data or use cookies. We only embed services that align with our privacy standards.

Data Security

We take appropriate technical and organisational steps to protect your personal information. Only authorised staff can access this data, and we don’t hold onto it longer than necessary.

Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Ask questions about how your data is handled

To exercise these rights, just email us at: info@fane.com.au

Contact Us

Have a question or concern about privacy?
We’re here to help.

📧 Email: info@fane.com.au
🌐 Website: https://fane.com.au